How can I change or cancel an existing order?

After you’ve placed an order online and received your order confirmation number, you won’t be able to make further changes on our website. 

To change or cancel an order before shipment, please contact customer service at or via phone at 212-737-2123 or 877-454-6366.

Please be advised that orders are processed quickly, and we are unable to change or cancel your order once it is in the shipping phase. 

Please see our return policy for options after your order has been shipped. All orders are charged at the time the order is placed to ensure a quick delivery.

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